Frequently Asked Questions

No, should you wish to proceed and if mediation is deemed a suitable means of resolution, your ex-partner will be invited to their own individual initial assessment meeting.

We can provide advice and assistance for mediation should you be in receipt of qualifying benefits or a low income. You can check your eligibility here. Our Fees are listed on our website and start from £80 per person for a MIAM.

If you are eligible, this entitles you to free mediation, this also entitles the other party to a free Initial assessment meeting and the first joint session is free too. Should you wish to speak to someone instead then please call our freephone number 0800 669 6109 and we will assist you in finding out if you are eligible for assistance.

If you or your partner do not meet the criteria for Free Legal Assistance, there are other options available to you. We participate in the Voucher scheme. The family mediation voucher scheme is a time-limited scheme, designed to support parties who may be able to resolve their family law disputes outside of court. The Government has set up the scheme in response to Covid-19 to support recovery in the family court and to encourage more people to consider mediation as a means of resolving their disputes, where appropriate. To support this, a financial contribution of up to £500 towards the costs of mediation will be provided, if eligible.

We can provide a signed MIAM form required for a C100 child arrangements order or a FORM A for a financial order to the courts. It is a legal requirement for you to attend an initial assessment meeting before a mediator can sign these forms unless there are exceptional circumstances.

We are delighted to offer our virtual and online service to anyone who lives in England and Wales. We offer mediation for families in London, Birmingham, Manchester, Leeds and Liverpool.

Yes, we have a detailed complaints policy which can be viewed by clicking this link here.